Heating or cooling problems in Ann Arbor follow a familiar pattern: something stops working, you need to know what it will take to fix it, and you need someone out to look at it without a lot of back-and-forth first. That is exactly how the call goes. You describe what the system is doing, we ask a few questions about the equipment and the property, and we get the visit set up from there. Scheduling gets settled on the same call.
We handle the full range of residential and commercial heating and cooling work across Ann Arbor and Washtenaw County. Furnace repairs, AC service, heat pump installation, ductwork, thermostats, indoor air quality, full system replacement: if it conditions the air in the building, it is work we take on.
Reach us through Westland HVAC Company at (734) 899-5495. We are available every day from 6:30 AM to 9:00 PM.
When you call, the job gets scoped on the phone before anything is scheduled. We go over what the system is doing, what type of equipment you have, and what the visit will cover. The rate is confirmed before we set a time. Nothing is committed until you are ready to move forward.
For properties with no heat or no cooling at all, those calls are handled as urgently as the schedule allows. A no-heat situation in a regional winter is not something that improves by waiting, and we take those calls every day during our operating hours. If the property is a rental or a business that has to stay open, tell us that on the call. We account for access and occupancy when we set up the visit so the work can be done without shutting anything down that does not need to be.
We are available every day from 6:30 AM to 9:00 PM.
Call (734) 899-5495 and we will confirm what is available when you reach us.
A duct system that leaks or was never properly sized for the property is one of the most common reasons a heating or cooling system works harder than it should and still does not deliver even temperatures. The air gets where it is going through the equipment and then loses a significant portion of it before it reaches the room. The result is high energy use, rooms that never quite reach the set temperature, and a system that runs longer than it was designed to.
Duct sealing and repair addresses that without pulling walls apart. Accessible sections of the duct run are inspected, leaks are sealed, and disconnected or collapsed sections are repaired. The difference shows up in how the system performs across the whole house, not just in the rooms closest to the air handler.
In a city with the housing variety Ann Arbor has, from older homes with ductwork that has been patched and extended over decades to newer construction where the original installation was rushed, the duct system is worth checking before assuming the equipment itself is the problem.
Forced-air heating and cooling circulates whatever is in the air through the system every time the fan runs. For households where air quality matters, whether because of allergies, older occupants, or simply wanting cleaner air in a well-sealed home, filtration upgrades and whole-home air quality equipment address the problem at the system level rather than room by room. This work pairs naturally with duct sealing, because a tighter duct system and better filtration work together.
A system that is past the point where repair makes financial sense, or one that was never the right size for the property, eventually needs to come out and be replaced. Full replacement covers the equipment selection, the installation, and the connection to the existing duct system or, where ductwork needs to change, the modifications that go with it. The right equipment for the load and the layout is what makes a replacement last, and that conversation happens before anything is ordered.
A system that runs for long stretches without reaching the thermostat setting is usually dealing with one of a few problems: undersized equipment, a refrigerant charge that is off, an evaporator coil that has not been cleaned in years, or a duct system that is losing too much air before it reaches the living space. Refrigerant leak diagnosis and evaporator coil cleaning and repair are part of the diagnostic when a system is working hard but underdelivering. Zoning and comfort-control systems are also worth discussing for properties where different parts of the building have genuinely different heating and cooling needs.
Some properties in Ann Arbor heat with hot water rather than forced air. A boiler that is not maintaining temperature, a zone that has gone cold, or a system that is making noise and cycling irregularly all warrant a diagnostic visit. Boiler and hydronic space-heating work is on the heating side of the trade, and we handle repair, service, and replacement for those systems the same way we handle forced-air equipment.
A quote requires knowing what the system needs, and that comes from looking at it. What the fault turns out to be, how accessible the component is, and whether a repair or a replacement is the better answer are the things that move the number. A straightforward igniter swap on a furnace is a different job from a refrigerant leak diagnosis and recharge, and both are different from a full system replacement with duct modifications.
When you call, the job is scoped on the phone and the rate is set out before anything is scheduled. What the visit covers is explained plainly. If the diagnostic turns up something that changes the scope, that is confirmed with you before the additional work proceeds. No pressure and no gimmicks, just straight HVAC answers.
Ann Arbor has a wide range of housing stock, and older properties sometimes have systems that have been in place long enough that parts are difficult to source or no longer manufactured. When that is the situation, repair may not be the practical answer regardless of what the repair itself would cost. We say so plainly when that is where the diagnostic lands, and replacement options are explained the same way.
A room that was added after the original duct system was installed, or a finished basement that was never properly tied into the main run, often ends up with airflow problems that no amount of thermostat adjustment will fix. The duct system was sized for a different footprint, and the addition is working against it. Ductwork extension, a dedicated mini-split or ductless unit for the space, or a zoning modification are the options worth discussing, and the right answer depends on the layout of the property and what the existing system can support.
Thermostat and smart-control installation is also worth revisiting on older systems that are still running on original controls. A thermostat that is not communicating accurately with the equipment, or one that has no programmable logic at all, can cause short cycling and temperature swings that look like equipment problems but trace back to the control side.
When you call, it helps to have a few things ready: the type of system you have, whether that is a gas furnace, a heat pump, a boiler, or central AC, roughly how old it is if you know, and a description of what it is doing. That information lets us scope the job accurately on the phone and confirm the rate before anything is scheduled.
We will ask about the symptoms, the equipment, and the property so the visit is set up correctly. Clear notes on what was found and what was done come with every visit, so there is a record of the work and a reference point for anything that comes up later. Anybody planning ahead in Ann Arbor can start with the HVAC services page.
Call (734) 899-5495 any day from 6:30 AM to 9:00 PM.
We serve Ann Arbor and the surrounding communities throughout Washtenaw County, including Barton Hills, Ann Arbor Township, Pittsfield Township, Scio Township, and Ypsilanti. Residential and commercial properties across the area are covered, and if your address is not on that list, call and we will confirm coverage on the same call.
Older duct systems that have been patched, extended, or never properly sized for the property can undercut even a new piece of equipment. When a diagnostic points to the duct system as a contributing factor, we scope that work alongside the equipment repair or replacement and explain what each part of the job involves before anything is scheduled. The goal is to make sure the new or repaired equipment actually performs the way it should in that specific property, not just that it runs.
We work on rental properties and multi-unit buildings across Ann Arbor and Washtenaw County. When the property is occupied, access and scheduling are worked out on the call so the visit does not disrupt tenants more than necessary. Landlords and property managers can call to scope the job and confirm the rate the same way any other customer would, and clear notes on what was found and what was done are provided after every visit.
Yes. Builder-installed systems are standard equipment and are serviced the same way as anything else. The make and model may vary, and in some cases builder-installed equipment is a lower-efficiency line, but the service approach is the same. The model number helps when you call so we know what we are working with.
In most cases, yes. A smart thermostat works with the existing heating and cooling equipment as long as the system's wiring is compatible. Some older systems require a small adapter or an additional wire run, which we check for before the installation. Call us and we can go over what your current system has and whether a smart thermostat is a straightforward swap.
Yes, within reason. Call as early as possible if you need to reschedule, since moving a date at the last minute affects the schedule for other customers. We will work with you to find a new time that fits.
It depends on the age of the equipment, the cost of recent repairs, and what the next failure is likely to cost. A system that is running but showing signs of wear, such as increasing run time, uneven temperatures, or rising energy bills, is worth having looked at so you have a clear picture of where it stands. That information lets you make a planned decision rather than a forced one.
The property address, the type of system, and a description of what the system is doing are the most useful things to have on hand. If you know the equipment model, that helps too. It is also worth having the tenant's contact information available in case access needs to be coordinated directly.
Yes. Mini-split systems are well suited to spaces that lack existing ductwork, such as additions, garages, finished basements, and older homes where running ducts would be impractical. Installation involves mounting the indoor air handler, running refrigerant lines to the outdoor unit, and making the electrical connection. We scope the job based on the space and the load when you call.
Your home deserves heating and cooling that runs right, and getting there starts with a call where the job is scoped and the price is set out before anything is committed.
Call (734) 899-5495, available every day from 6:30 AM to 9:00 PM.
There are no forms to fill out and no waiting for a callback before anyone looks at the system. Call and we get it moving from there.
Just as close, we take heating and cooling work in: Ypsilanti Township, Canton Township, Northville Township.
Below is a plain look at the heating and cooling work we handle across Ann Arbor, Washtenaw County and Washtenaw County. Each row covers what the service includes, who it fits best, and a practical note worth knowing before you call. If a job does not fit neatly into one category, call and we will help you figure out what you actually need.
| Service | What's Included | Best For | What to Keep in Mind |
|---|---|---|---|
| Emergency HVAC Service |
| Any situation where the heating or cooling system has stopped working and waiting for a routine appointment is not an option | We take emergency calls every day from 6:30 AM to 9:00 PM. When you call, someone who knows the trade can help you scope what is happening before the visit is set up. |
| Boiler & Hydronic Heating Service |
| Homes and buildings using a boiler for space heating rather than a forced-air furnace | A boiler heats the living space through hot water or steam. That makes it HVAC work, and we handle the equipment and the distribution system. |
| HVAC System Installation & Replacement |
| Homeowners and commercial property owners replacing equipment that is beyond repair or upgrading to higher-efficiency systems | Getting the equipment sized correctly for the space is the single most important factor in long-term system performance and energy use. |
Call us at (734) 899-5495 and we will go over your system, scope the job, and give you a straight answer on what it involves and what it will cost.
(734) 899-5495